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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
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Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
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- Go to the official site of the manufacturer Type the name and model of your device in the search box. Select your device and click the Support tab/button. You will get the download link for the specific USB Drivers for your device.
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
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Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
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When it restarts, Windows will try to reinstall the device by using the device-specific driver.
In this document
- Installing a USB Driver
See also
If you are developing on Windows and would like to connect an Android-powered deviceto test your applications, then you need to install the appropriate USB driver. This documentprovides links to the web sites for several original equipment manufacturers (OEMs),where you can download the appropriate USB driver for your device. However, this list isnot exhaustive for all available Android-powered devices.
If you're developing on Mac OS X or Linux, then you probably don't need to install a USB driver.To start developing with your device, read Using Hardware Devices.
Note: If your device is one of the Android Developer Phones(ADP), a Nexus One, or a Nexus S, then you needthe Google USB Driver, instead of an OEM driver. The GalaxyNexus driver, however, is distributed by Samsung(listed as model SCH-I515).
Installing a USB Driver
First, find the appropriate driver for your device from the OEM driverstable below.
Once you've downloaded your USB driver, follow the instructions below to install or upgrade thedriver, based on your version of Windows and whether you're installing for the first timeor upgrading an existing driver.
Tip: When you finish the USB driver installation,see Using Hardware Devices forother important information about using an Android-powered device fordevelopment.
Caution:You may make changes to android_winusb.inf
file found insideusb_driver
(for example, to add support for other devices),however, this will lead to security warnings when you install or upgrade thedriver. Making any other changes to the driver files may break the installationprocess.
Windows 7
To install the Android USB driver on Windows 7 for the first time:
- Connect your Android-powered device to your computer's USB port.
- Right-click on Computer from your desktop or Windows Explorer, and select Manage.
- Select Devices in the left pane.
- Locate and expand Other device in the right pane.
- Right-click the device name (such as Nexus S) and select Update Driver Software. This will launch the Hardware Update Wizard.
- Select Browse my computer for driver software and click Next.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) - Click Next to install the driver.
Or, to upgrade an existing Android USB driver on Windows 7 with the newdriver:
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- Connect your Android-powered device to your computer's USB port.
- Right-click on Computer from your desktop or Windows Explorer, and select Manage.
- Select Device Manager in the left pane of the Computer Management window.
- Locate and expand Android Phone in the right pane.
- Right-click Android Composite ADB Interface and select Update Driver. This will launch the Hardware Update Wizard.
- Select Install from a list or specific location and click Next.
- Select Search for the best driver in these locations; un-checkSearch removable media; and check Include this location in thesearch.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) - Click Next to upgrade the driver.
Windows XP
To install the Android USB driver on Windows XP for the first time:
- Connect your Android-powered device to your computer's USB port. Windows will detect the device and launch the Hardware Update Wizard.
- Select Install from a list or specific location and click Next.
- Select Search for the best driver in these locations; un-checkSearch removable media; and check Includethis location in the search.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) - Click Next to install the driver.
Or, to upgrade an existing Android USB driver on Windows XP with the newdriver:
- Connect your Android-powered device to your computer's USB port.
- Right-click on My Computer from your desktop or Windows Explorer, and select Manage.
- Select Device Manager in the left pane.
- Locate and expand Android Phone in the right pane.
- Right-click Android Composite ADB Interface and select Update Driver. This will launch the Hardware Update Wizard.
- Select Install from a list or specific location and click Next.
- Select Search for the best driver in these locations; un-check Search removable media; and check Includethis location in the search.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) - Click Next to upgrade the driver.
Windows Vista
To install the Android USB driver on Windows Vista for the first time:
- Connect your Android-powered device to your computer's USB port. Windows will detect the device and launch the Found New Hardware wizard.
- Select Locate and install driver software.
- Select Don't search online.
- Select I don't have the disk. Show me other options.
- Select Browse my computer for driver software.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) As long as you specified theexact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter. - Click Next. Vista may prompt you to confirm the privilege elevation required for driver installation. Confirm it.
- When Vista asks if you'd like to install the Google ADB Interface device, click Install to install the driver.
Or, to upgrade an existing Android USB driver on Windows Vista with the newdriver:
- Connect your Android-powered device to your computer's USB port.
- Right-click on Computer from your desktop or Windows Explorer, and select Manage.
- Select Device Manager in the left pane.
- Locate and expand ADB Interface in the right pane.
- Right-click on HTC Dream Composite ADB Interface, and select Update Driver Software.
- When Vista starts updating the driver, a prompt will ask how you want to search for the driver software. Select Browse my computer for driver software.
- Click Browse and locate the USB driver folder. (The Google USBDriver is located in
<sdk>extrasgoogleusb_driver
.) As long as you specified theexact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter. - Click Next. Vista might prompt you to confirm the privilege elevation required for driver installation. Confirm it.
- When Vista asks if you'd like to install the Google ADB Interface device, click Install to upgrade the driver.
OEM Drivers
Note: If your device is one of the Android Developer Phones(purchased from the Google Play publisher site), a Nexus One, or a Nexus S, then you needthe Google USB Driver, instead of an OEM driver. The GalaxyNexus driver, however, is distributed by Samsung(listed as model SCH-I515).
OEM | Driver URL |
---|---|
Acer | http://www.acer.com/worldwide/support/mobile.html |
alcatel one touch | http://www.alcatel-mobilephones.com/global/Android-Downloads |
Asus | http://support.asus.com/download/ |
Dell | http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml |
Foxconn | http://drivers.cmcs.com.tw/ |
Fujitsu | http://www.fmworld.net/product/phone/sp/android/develop/ |
Fujitsu Toshiba | http://www.fmworld.net/product/phone/sp/android/develop/ |
Garmin-Asus | https://www.garminasus.com/en_US/support/pcsync/ |
Hisense | http://app.hismarttv.com/dss/resourcecontent.do?method=viewResourceDetail&resourceId=16&type=5 |
HTC | http://www.htc.com Click on thesupport tab to select your products/device. Different regions will have different links. |
Huawei | http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index |
Intel | http://www.intel.com/software/android |
KT Tech | http://www.kttech.co.kr/cscenter/download05.asp for EV-S100 (Take) |
Kyocera | http://www.kyocera-wireless.com/support/phone_drivers.htm |
Lenovo | http://developer.lenovomm.com/developer/download.jsp |
LGE | http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp |
Motorola | http://developer.motorola.com/docstools/USB_Drivers/ |
Pantech | http://www.isky.co.kr/cs/software/software.sky?fromUrl=index |
Pegatron | http://www.pegatroncorp.com/download/New_Duke_PC_Driver_0705.zip (ZIP download) |
Samsung | http://www.samsung.com/us/support/downloads |
Sharp | http://k-tai.sharp.co.jp/support/ |
SK Telesys | http://www.sk-w.com/service/wDownload/wDownload.jsp |
Sony Mobile Communications | http://developer.sonymobile.com/downloads/drivers/ |
Teleepoch | http://www.teleepoch.com/android.html |
Yulong Coolpad | http://www.yulong.com/product/product/product/downloadList.html#downListUL |
ZTE | http://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442 |